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SmartSupply AI

Centrica PLC — Demo Access

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Mel — Your British Gas AI Concierge

Mel

Mel

Your British Gas AI Concierge

Billing Period

Quick Actions

Previous Interactions

All channels · AI + human

Mel

Mel (Chat)

12 Jun

Tariff comparison — stayed on Fixed Home Rate 3

Engineer Visit

28 May

Annual boiler service — passed, no issues found

Mel

Mel (SMS)

15 May

Smart meter reading confirmed — all normal

Mel

Mel (Chat)

2 May

A/C pre-cooling schedule set up for summer

Human Agent (Phone)

18 Mar

Hive thermostat installation support — resolved

Peer Benchmark

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